FAQ
Frequently asked questions.
CKEditor 5 FAQ
- What is CKEditor 5?
- What is CKEditor 5 Long-term Support (LTS) Edition?
- Why CKEditor 5 was developed? What is the concept behind it?
- What is different about CKEditor 5 compared to CKEditor 4?
- How do I install CKEditor 5?
- How does the CKEditor 5 online builder work?
Premium Features FAQ
- Can I use AI to generate or enhance content in CKEditor 5?
- Is AI support built into CKEditor 5, or do I need to integrate it separately?
- Which AI-powered features are available in CKEditor 5?
- Does CKEditor AI use customer data to train AI models?
- How can I see the number of tokens each of my end-users are consuming when using the AI functionality?
- Does CKEditor 5 support email editing?
CKEditor Cloud Services FAQ
- What are CKEditor Cloud Services?
- What services are available within CKEditor Cloud Services?
- What is the difference between SaaS vs. On-Premises?
- Is CKEditor Cloud Services available as On-Premises?
- How is an On-premises application provided?
- Does On-premises need access to the internet?
CKEditor Premium Features free trial FAQ
- What CKEditor Premium Features can I test within the free trial?
- How can I sign up for CKEditor Premium Features free trial?
- Do I need to provide my credit card details to start the CKEditor Premium Features free trial?
- How long is the CKEditor Premium Features free trial and what happens after it finishes?
- Can I cancel my trial?
CKBox FAQ
- What is CKBox?
- What types of files can I manage through CKBox?
- What features does CKBox offer?
- Can I edit images in CKBox?
- Where can I check my CKBox usage of storage and traffic?
- What happens if I exceed the limits of my current CKBox plan?
Image Optimizer by Uploadcare FAQ
- What is the Image Optimizer by Uploadcare?
- What types of files can I manage through Image Optimizer by Uploadcare?
- Is Image Optimizer by Uploadcare available for free?
- Where can I check my Image Optimizer by Uploadcare usage of storage and traffic?
- What happens if I exceed the limits of my current Uploadcare plan?
- How can I upgrade my Uploadcare plan?
CKEditor Customer Portal FAQ
- What is the CKEditor Customer Portal and what information can I find there?
- Who gets access to the CKEditor Customer Portal and can I invite more people?
- Are all my products and subscriptions available in the Customer Portal?
- Where can I find my license keys or token endpoints?
- Do the license keys change when I renew my subscription?
- Where can I see my usage statistics for the services in the cloud?
CKEditor 4 FAQ
- What is CKEditor 4?
- How do I install CKEditor 4?
- How do I configure CKEditor 4?
- What kind of features does CKEditor 4 have?
- How does the CKEditor 4 online Builder work?
- Where is the uncompressed version of CKEditor 4?
CKFinder FAQ
- What is CKFinder?
- How do I install CKFinder?
- How do I configure CKFinder?
- How do I integrate CKFinder with CKEditor 4?
- How do I integrate CKFinder with CKEditor 5?
- Can CKFinder and either CKEditor be located on different domains?
Licensing FAQ
- Under which licenses does CKEditor come?
- Under which licenses do CKEditor 5 collaboration features come?
- What am I entitled to while on active subscription?
- What are editor loads?
- What happens if I exceed my editor loads limit?
- What are monthly active users?
General questions
- How can I extend my current subscription plan or add new products or services?
- The time of renewal is approaching. Do I need to do anything?
- What is the Certificate for and where can I find it?
- Can I use your logo in my project?
- How do I submit a support request?
- Where do I send suggestions, bugs and security issues?