If you feel you are unable to get going by yourself, you can use the following channels:
Professional Support Channel – a dedicated channel for users with commercial licenses.
For more advanced needs (e.g., CKEditor integration in your products, or development of customized plugins and features), you can get access to CKEditor core developers through Assistance Package or Custom Development services.
To verify the status of your support rights, we need your support token number - you can find it in your CKEditor Ecosystem dashboard account in the ‘Your products’ section - choose the product name, then choose the subscription - support token number can be found in the widget with subscription details. Provide this number in your support request email.
Documentation & Examples
- For more reading, visit our extensive CKEditor ecosystem documentation with information about CKEditor features and configuration settings with a set of examples that you can try out and even download to copy and implement in your own environment.
- A knowledge base with Frequently Asked Questions.
Stack Overflow – a place to share problems and solutions by CKEditor developers and integrators which you can use for usage and implementation issues. CKEditor has grown as an Open Source product thanks to the amazing community of developers and users. Use the [ckeditor] or [ckeditor5] tag to ask a question or to help fellow developers.
GitHub Issue Tracker – a place to report bugs and to request new features. Before you attempt to do so, please make sure you read the reporting issues instructions and thus help us optimize the management of issues. Make sure that the bug you report is not caused by a third-party software or your customizations.
Please refer to the 'contributing' sections of specific products in the documentation for more information on how to support the development of CKEditor and its features.